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Telephone Tactics by Graham Roberts-Phelps
Telephone Tactics by Graham Roberts-Phelps
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Telephone Tactics
Author(s): Graham Roberts-Phelps
Pub: Hawksmere
Pack Qty: 12 (Paperback)
ISBN: 9781854181770 - New
Subjects: Business & Money, Marketing & Sales, Advertising, Marketing
Author(s): Graham Roberts-Phelps
Pub: Hawksmere
Pack Qty: 12 (Paperback)
ISBN: 9781854181770 - New
Subjects: Business & Money, Marketing & Sales, Advertising, Marketing
229mm x 177mm x 16mm
Publication: 31 July 1999Pages: 209
In recent years, the telephone has become a progressively more important tool for business, particularly in the fields of customer service, selling, prospecting and credit control. This book contains everything you will ever need to know about using the telephone in business.
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